British Gas is one of the UK’s leading energy providers and one of the suppliers who make up the Big 6. They serve over 12 million customers and have supplied households and businesses with gas and electricity for over 200 years.
Launched back in 1812, this UK energy provider was the world’s first public utility company. Specialising in a range of services, such as energy, boiler installation, plumbing and electrics, this company is a utility all-rounder.
British Gas is owned by a parent company, Centrica plc, a global energy and services company who are dedicated to providing exceptional customer services. British Gas is now a household name across the UK and supplies almost a quarter of homes with energy.
They offer their customers free smart meters, which are also eligible for homes with pre-pad meters and pay-as-you-go accounts. British Gas aims to become net zero by 2050 and establishes goals with all its customers to be more eco-friendly. They have reduced their carbon emissions by 29% since 2015 and have saved 11 million households worth of carbon dioxide over the last 10 years.
Features | Service Offered |
---|---|
Online Billing | Yes |
Direct Debit | Yes |
Smart Meters | Yes |
Mobile App | No |
Flexible Payment Options | No - Monthly |
Additional Services | Not As Standard |
Green/ Renewable Energy | Yes |
Trustpilot Review | 4.2/5 |
Optional Paper Billing | Yes |
British Gas has an overall Great rating on Trustpilot, scoring 4.2 out of 5 stars based on over 250,000 reviews.
In the comments, most customers are happy about the customer service, as their issues were resolved over the phone and good interactions with engineers.
Tariff | Electricity (p/per Kwh) | Gas (p/per Kwh) |
---|---|---|
1-Year | 27.2p | 8.5p |
2-Year | 27.4p | 8p |
3-Year | 27.5p | 8.1p |
*prices updated for March 2025 (25000kWh annual consumption). Prices is a UK average based on our panel.
A variety of energy tariffs are available with British Gas, such as:
Your rates stay the same for the duration of your energy contract. This makes it easier to budget as your bills are more predictable.
The unit price of energy can vary depending on the wholesale market. This means that your energy costs may rise or fall.
These bundle your gas and electricity into one monthly package and payment. They’re typically available as fixed-rate or standard variable energy deals.
With this option, you pay upfront for the energy you consume, so you decide what you want to pay each month. Your supply will be cut off when your credit runs out.
Charge your EV overnight at a lower rate than the standard energy unit rate. A smart meter is needed.
British Gas now offers renewable solutions to support your green initiatives and help meet carbon reduction targets. There are four new supplies to choose from, based on your goals and budget:
For business electricity, there are zero carbon and natural renewable electricity options available:
No carbon emissions are produced from the energy at source, as their zero-carbon electricity is made up of renewable and nuclear energy and backed by nuclear declarations and REGOs.
Naturally drawn from replenishable sources, their renewable energy is MWh backed by Renewable Energy Guarantees of Origin (REGOs) and is traceable back to a renewable generation source.
For business gas, there are standard gas and carbon-neutral gas options available:
Formed from fossils and non-renewable resources, this energy is stored as chemical energy in hydrocarbon molecules.
Residential Customer Services Phone: 0333 202 9802 (Monday - Friday, 8 am to 8 pm)
Business Customer Service Phone: 0330 818 4212 (Monday - Friday, 8 am to 6 pm)
Postal Address: PO Box 227, Rotherham, S98 1PD
Head Office Address: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD
When you switch with us, we can also contact your chosen supplier, saving you time and effort and allowing you to concentrate on running your business.
Compare the latest business gas and electricity prices for the best deals today.
Businesses can now save money by switching water suppliers.
Find great broadband and leased line options for businesses of any size.
Keep your business connected with affordable Sim-Only and VoIP deals.